Shipping and Returns


Standard shipping (2-6 days) is $6.95
For orders over $75 standard shipping is free.
We only ship within the US. 

Store Hours:

Oakland (Rockridge)
Mon, Thurs, Fri, Sat, Sun: 10.30am - 6.00pm

Berkeley (4th Street)
Monday - Sunday; 10:30am - 6pm


GoldenBug will accept your return or exchange of unworn, unwashed, or defective merchandise by mail or at either of our East Bay stores.

**Please note that you are responsible for the expense of returning an order. 

All returned items must be in a sale-able condition with tags and in original packaging, and with your receipt.

Mailing Returns 

Shoes can be mailed to:

5509 College Avenue
Oakland, CA 94618

Apparel/toys/accessories/gifts can be mailed to:

1803 Fourth Street
Berkeley, CA 94710

**if you have a mix of items to return, just pick one location to mail to and we'll take care of the rest!

Returns of online orders: 

Full-priced items will be refunded if postmarked within 14 days of delivery; store credit will be issued if postmarked within 15-30 days of delivery. 

No returns after 30 day from delivery.
Sale items are FINAL SALE
Returns of in-store purchases:

Full-priced items will be refunded within 14 days or original purchase; store credit will be issued within 15-30 days of original purchase.

No returns after 30 days from original purchase.
Sale items are FINAL SALE